Privacy Policy

This Privacy Policy describes how Terra Bites Lawn Service, LLC collects, uses, and shares information about you when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes your name, address, email address, phone number, and any other information you provide to us when you request a quote, schedule a service, or contact us.
• Payment Information: When you make a payment, we collect payment information such as credit card details or bank account information. This information is processed securely by our payment processors.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device that help us improve our services and your experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Maintaining Services: To provide the lawn care and landscape services you request, process payments, and manage your account.
• Communication: To communicate with you about your service requests, appointments, updates, and promotional offers.
• Improving Our Website and Services: To analyze usage data and feedback to improve our website, services, and customer experience.
• Marketing: To send you newsletters, marketing communications, and information about new services or promotions that may be of interest to you. You can opt-out of receiving these communications at any time.
• Legal Compliance: To comply with legal obligations and respond to legal requests.

3. How We Share Your Information

We may share your information with:

• Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information.
• Business Partners: We may share information with business partners to offer you joint products or services.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption to protect sensitive information transmitted online.
• Secure Storage: Storing your information on secure servers with limited access.
• Regular Security Audits: Conducting regular security audits to identify and address vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyze Website Traffic: To understand how users interact with our website and improve its performance.
• Personalize Your Experience: To remember your preferences and provide a more personalized experience.
• Targeted Advertising: To display relevant advertisements to you based on your interests.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our website and services after any changes constitutes your acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Terra Bites Lawn Service, LLC
[Your Address]
[Your Phone Number]
[Your Email Address]

11. Consent

By using our website and services, you consent to the terms of this Privacy Policy.